Artificial Intelligence (AI) will replace customer support agents. How often have you heard this over the last few years?That’s usually the first thing...
Hiring programmers is a challenging process for companies. A lot of thought is being given to designing good interview questions and coding challenges...
Point-of-care digital solutions provide many advantages for today’s healthcare delivery model. This is a focal point of ClinicAll, a software solutions firm and...
An emerging thought leader. A digital health expert. A consultant. And a polyglot with five languages in her repertoire (English, French, Spanish, Swedish,...
In the thick of internationalization efforts, language can come as an afterthought. Historically, multilingual customer support has been a drain on resources and...