Plato Data Intelligence.
Vertical Search & Ai.

Tag: CRM

How to succeed at customer success: a 4-step guide

AI
Consumer and B2B customers alike are busy people. We live in a fast-paced, digital world where technology has groomed us all to expect...

Finding the best customer service software for your company

AI
With hundreds of customer service software (CSS) options out there, which one is right for your company? In this post, we look at...

Best ITSM Tools | Top 5 Free IT Service Management Software

Cyber Security
Reading Time: 5 minutesGood ITSM tools support a whole set of ITSM processes. They are offered as a suite of services for...

Top 5 of the Best Free ITSM Tools for Enterprise

Cyber Security
Reading Time: 5 minutesGood ITSM tools support a whole set of ITSM processes. They are offered as a suite of services for execution...

Best ITSM Tools

Cyber Security
Reading Time: 5 minutesGood ITSM tools support a whole set of ITSM processes. They are offered as a suite of services for...

How to transform customer support for business excellence

AI
Customer Support often has a bad name. And that’s strange. Because everyone who works in customer service also knows exactly what it’s like...

4 Ways Artificial Intelligence is changing e-commerce

AI
It’s easy to lose ground in e-commerce. In a crowded market where customers can buy from a competitor as simply as following a...

Want to scale your e-commerce biz? You need multilingual customer service

AI
When it comes to internationalizing, many companies tend to take the lemonade stand approach: start domestically, establish your position, and then slowly expand...
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