Plato Data Intelligence.
Vertical Search & Ai.

Tag: wedding

How personalized customer service can turn a bad experience into a good one

Customer service is not an easy job. Solving customers’ issues on a daily basis can often come with an unsolicited side of negativity...

Fifteen shades of brand: the psychology of consumer behavior

Is loyalty the same as a deep love for something? I don’t want to bring the “L” word into things but I guess...

Does not compute: Why machines aren’t funny

We all know what it’s like to tell a joke that dies horribly.Right now, across the world, from workplaces to wedding receptions, there...

Life imitating art: the quest for a universal translator

Despite technology’s stubbornness in not giving us hoverboards, time travelling DeLoreans or pizza hydrators, there has been a lot that real life has...

Why customer support in SaaS is a marathon, not a sprint

Customer support is crucial in any business (even though some people see it as the second cousin who gets invited to the wedding...

Peak season: A hard day’s night for customer support

It’s that time of the year! People are spending, money is coming in, your business is booming. What could go wrong? Everything, really.For...

What Unbabel’s Translation as a Service can do for the media industry

Your video content has the potential to be global. And you want it to go global. You want it to go global from...

How Pinterest keeps a lean team and great international customer service with Unbabel

Pinterest launched in March 2010 and is now one of the biggest places on the web to save and discover ideas. Within the...

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