In the fast-paced world of customer service, efficiency and accuracy are paramount. After each call, contact center agents often spend up to a third...
As the hubs for patient care and medical administration, hospitals often manage vast amounts of paperwork and documentation. The traditional reliance on manual data...
The rise of artificial intelligence (AI) has created opportunities to improve the customer experience in the contact center space. Machine learning (ML) technologies continually...
ZOO Digital provides end-to-end localization and media services to adapt original TV and movie content to different languages, regions, and cultures. It makes globalization...
Optical character recognition (OCR) software help convert non-editable document formats such as PDFs, images, or paper documents into machine-readable formats that are editable &...
IntroductionThe discovery during the Human Genome Project in the early 2000s that we humans have only about 20,000 protein-coding genes — about as many...
According to Jim Albrecht, a former Google news executive, artificial intelligence models like ChatGPT will transform journalism by enabling readers to engage with stories...
Self-proclaimed Bitcoin inventor Craig Wright grew flustered during cross-examination on Wednesday as prosecutors mounted evidence disputing his identity as Satoshi Nakamoto.
The computer scientist...
Advertorial As AI extends its reach across business computing environments, its impact is causing some unanticipated knock-on effects. IDC's latest FutureScape report, for instance,...
OpenAI Whisper is an advanced automatic speech recognition (ASR) model with an MIT license. ASR technology finds utility in transcription services, voice assistants, and...