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Enhance customer service efficiency with AI-powered summarization using Amazon Transcribe Call Analytics | Amazon Web Services

In the fast-paced world of customer service, efficiency and accuracy are paramount. After each call, contact center agents often spend up to a third...

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Top 10 OCR Software for Hospitals in 2024

As the hubs for patient care and medical administration, hospitals often manage vast amounts of paperwork and documentation. The traditional reliance on manual data...

Expedite your Genesys Cloud Amazon Lex bot design with the Amazon Lex automated chatbot designer | Amazon Web Services

The rise of artificial intelligence (AI) has created opportunities to improve the customer experience in the contact center space. Machine learning (ML) technologies continually...

Streamline diarization using AI as an assistive technology: ZOO Digital’s story | Amazon Web Services

ZOO Digital provides end-to-end localization and media services to adapt original TV and movie content to different languages, regions, and cultures. It makes globalization...

10 Best Insurance OCR Software in 2024 (Free & Paid Tools)

Optical character recognition (OCR) software help convert non-editable document formats such as PDFs, images, or paper documents into machine-readable formats that are editable &...

Enhance Amazon Connect and Lex with generative AI capabilities | Amazon Web Services

Effective self-service options are becoming increasingly critical for contact centers, but implementing them well presents unique challenges. ...

A ‘Lobby’ Where a Molecule Mob Tells Genes What to Do | Quanta Magazine

IntroductionThe discovery during the Human Genome Project in the early 2000s that we humans have only about 20,000 protein-coding genes — about as many...

Former Google Exec Warns: AI Threatens Journalism

According to Jim Albrecht, a former Google news executive, artificial intelligence models like ChatGPT will transform journalism by enabling readers to engage with stories...

CSW Attacks His Own Witness For Exposing That His Documents Are Forgeries

Self-proclaimed Bitcoin inventor Craig Wright grew flustered during cross-examination on Wednesday as prosecutors mounted evidence disputing his identity as Satoshi Nakamoto. The computer scientist...

The role of the CPU in sustainable AI/ML

Advertorial As AI extends its reach across business computing environments, its impact is causing some unanticipated knock-on effects. IDC's latest FutureScape report, for instance,...

Host the Whisper Model on Amazon SageMaker: exploring inference options | Amazon Web Services

OpenAI Whisper is an advanced automatic speech recognition (ASR) model with an MIT license. ASR technology finds utility in transcription services, voice assistants, and...

Hackers Break Into Australian Court Hearing Database

Penka Hristovska Published on: January 9, 2024 The court system for Australia’s second-most-populated state was on the receiving end...

Could your favorite speech-to-text app be a privacy risk?

Privacy Typing with your voice? It should go without saying that you need to take some precautions and avoid spilling your secrets. Martina...

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