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Please find below an update on Coinfloor’s support of Bitcoin Cash and Bitcoin SV.

Bitcoin Cash (BCH)

As you may be aware, on 12 June 2019, we delisted Bitcoin Cash from our exchange. We would like to inform you that from 1st of December 2019, you will no longer be able to access your BCH balances and place BCH withdrawals through your Coinfloor account online and will need to contact Coinfloor Support in order to withdraw your BCH. The BCH balances you hold with Coinfloor after this date will incur a monthly hold fee and any withdrawals that are placed after this time will incur an administration fee.

Bitcoin Cash (BCH) withdrawal fees and monthly hold fees after 1st Dec 2019

Withdrawal fee will be calculated as the greater of 1% or 0.1 BCH. Monthly hold fee will be calculated as the greater of 0.5% or 0.1 BCH (excluding the month of withdrawal).


Bitcoin SV (BSV)

If you held BCH on Coinfloor on 15th November 2018 4:40:00 PM (UTC/GMT), then we will be holding an equal amount of BSV on your behalf. We are now allowing the withdrawal of any Bitcoin SV held with us. If you haven’t withdrawn your BSV by the 1st December 2019, you will start incurring a monthly hold fee and all BSV withdrawals will incur an administration fee.

To effect a withdrawal, please contact Coinfloor Support. If you have already contacted us through our support page to enquire about this previously, we will be contacting you shortly to arrange your withdrawal.

Bitcoin SV (BSV) withdrawal fees and monthly hold fees

Withdrawal fee will be calculated as the greater of 1% or 0.5 BSV. Monthly hold fee will be calculated as the greater of 1% or 0.5 BSV (excluding the month of withdrawal).
As Coinfloor has never officially supported BSV transaction processing, BSV withdrawal fees are set to a higher amount to partially cover the increased one off costs incurred by manually processing them safely.

This does not affect Bitcoin (BTC), Ethereum (ETH) or any other assets.

Please do not hesitate to contact us if you have any questions.

The Coinfloor Team

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