As a developer, it may be tempting to just start building features and products. However, before you take things to the keyboard, you should...

It is obvious that eSports betting is on the rise and expected to reach soaring figures by the end of 2020. In 2016...

Investing in a ticketing system is a good start, but how do you get the most out of it? To keep your customer service team running like a well-oiled machine, you need to optimize your support ticketing workflows. This article gives you the recipe for reduced handling times and increased agent productivity and responsiveness when addressing customer queries and concerns.

The post 4 Smart Tips to Optimize Support Ticketing Workflows appeared first on Inbenta.

FCR reduces churn and turns customers into brand fans, but how do you increase your first call resolution rate? Here some best practices!

The post 8 Best Practices to Boost Your First Contact Resolution Rate appeared first on Inbenta.

  “What would happen if Halo and Portal meet up?” Splitgate happens. That premise has been used to promote this game since the beginning. But why, if it’s a mix between two highly-acclaimed games, then it’s not well-known? Let’s find out.   Review: What Is Splitgate: Arena Warfare? Is It Worth It In 2021? As […]

The post Review of Splitgate: Arena Warfare In 2021 🌀 Is It Still Worth It? appeared first on Gamer One.

  The battle royale genre has been dominating the gaming world lately and sadly, the beautifully creative SpellBreak hasn’t got the attention it deserves.  Is Spellbreak worth buying? Well, the class-based third-person shooter is free-to-play, so you won’t have to spend a dime to play. But is it worth playing?  That’s what we’ll find out […]

The post Review of SpellBreak in 2021 🧙 Is It Still Worth It? appeared first on Gamer One.

  Were you looking to introduce yourself to a new fighting game as Brawlhalla in 2021? Maybe you found it accidentally… Someone told you about it… Or you play it already. Whatever the case, we might answer one or many of your game-related questions today.   Review: What is Brawlhalla? Is It Worth It In […]

The post Brawlhalla In 2021 👊 Frequently Asked Questions appeared first on Gamer One.

Let us take any esports event and it is so happening – it is so lively; with all the musical

As part of the GEL championship at GSU, GEL and the GGDA have organized the following panels. All are free and open to the public. Georgia State Sports Arena, 125 Decatur St., S.E. Atlanta 30303. Google Maps: https://goo.gl/maps/56eza91NotA2 Parking GSU’s G-Deck is directly adjacent to the Sports Arena and free to all attendees on Sat April […]

https://www.eventbrite.com/e/pantherlan-tickets-57757749985 Georgia State University’s varsity esports program will host and compete against multiple college and university teams during the third PantherLAN Esports Tournament with live, in-arena finals across multiple games on Saturday, April 6 at the Georgia State Sports Arena, 125 Decatur St., S.E. Parking details are at the end of this post. The Georgia […]

Activision Blizzard’s Overwatch is more popular than ever. The Overwatch League, a collection of professional teams from across the globe, has completed its very first season with the... Continue reading

The post A League of Our OWn. appeared first on Esports in Las Vegas.

Activision Blizzard’s Overwatch is more popular than ever. The Overwatch League, a collection of professional teams from across the globe, has completed its very...