ADVERTISEMENT Venezuelan citizens who are abroad can reportedly use Bitcoin to pay for passport services. According to BTC transaction images posted on Twitter by Ronny...

Virtual care, week of 6/5/20 In a strange way, healthcare seems to be reverting back to a style that had gone out of fashion...

The estimated reading time for this post is 1070 seconds PEMO (00:01): Welcome Susan. So good to speak to you. One of...

Peter Antall, Amwell's Chief Medical Officer, will be speaking at our Future of Virtual Care salon It seems like you can't go a single...

Software as a Service (SaaS) applications are known for their high potential for cybersecurity vulnerabilities — that is, if you don’t manage them...

With over 3 million confirmed cases of COVID-19 throughout the world and more than 200,000 deaths to date since the first report; coronavirus has spread wreaking havoc on any back-office operation, and more intensely on call centers throughout the globe. For a couple of years now, organizations have only been theorizing the possibility of AI […]

The post How is AI extending customer support during COVID-19 pandemic appeared first on Mantra Labs.

The deployment of increasingly smarter chatbots, AI-powered virtual assistants and conversational AI technology has enabled organizations to increase customer engagement, save resources...

Many organizations find themselves looking for software solutions that simply do not exist on the market today. After endless searching, they finally decide...