Plato Data Intelligence.
Vertical Search & Ai.

Tag: Pain points

Customer Experience Trends for 2020: same same, but different

The end of every year usually plays out as follows: either people look back at past 12 months, brooding about what could have...

The six barriers to efficient multilingual support (and how to overcome them)

Nowadays, companies that have grown internationally target customers in numerous countries at once.But providing customer support in multiple languages can easily turn into...

Your Code Review Checklist: 14 Things to Include

Code review is an increasingly common practice in development teams. It’s a workflow in which developers submit their code for feedback prior to...

Introducing Unbabel Interface: your CRM’s new best friend

In the wee hours of the night, when most engineers are sound asleep at home, a small team of developers and product managers...

Keeping your support team motivated, happy and productive

When you hear about a successful company, you often think about the charismatic CEO behind the interview, the innovative engineers behind the software,...

AI, gig, and you: the holy trinity of customer service

Since I joined Unbabel as the VP of Global Alliances, I’ve been working closely with partners like Zendesk, Salesforce, Microsoft, and Concentrix, to...

No missed connections: How travel companies are joining forces to improve customer experience

I love traveling more than anything in the world.I realize this isn’t a very unusual statement, but I couldn’t possibly start this blogpost...

Social Customer Service is the new Marketing hero

Leading a marketing team comes with many responsibilities, and perhaps one of the most overlooked is making sure we’re aligned with the different...

Comodo Dome Shield 1.16 | Best Defense from Web-borne Threats – Comodo News and Internet Security Information

Reading Time: 3 minutesAnnouncing Comodo Dome Shield 1.16It’s been around a year since we first launched Comodo Dome Shield, the FREE of...

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