2022 was a year of extremes in retail banking across Europe. Interest rates rose for the first time in a number of European countries,...

● NextGen Retail Inc (formerly known as Leflair Inc) ventures out of Vietnam and enters the Indonesian market for the first time; creates online...

Digital customer service provider Glia is enhancing its Glia Interaction Platform with a partnership with voice authentication provider Illuma Labs. Glia has integrated...

MUMBAI, INDIA, May 26, 2023 - (ACN Newswire) - In today's hyper-competitive business landscape, providing a seamless and captivating customer experience is no longer a differentiator but a...

In recent years, contactless payments have emerged as a popular and convenient method of transaction. This technology enables consumers to make secure and quick payments by simply...

San Francisco, California-based fraud prevention startup Darwinium has launched its Continuous Customer Protection platform. The new offering helps close the gap between digital...

May is Asian-American/Pacific Islander Heritage Month. May is also the month that brings Finovate back to San Francisco for our annual spring fintech...

An Binh Bank (ABBANK), a Vietnamese joint stock commercial bank, has partnered with digital banking software provider Backbase to transform its customers’ banking experiences.Supported...

The idea of digital bancassurance has been kicking around for several years, but in Asia it appears only one complete example exists. Last April,...

Customer experience (CX) is the defining competitive differentiator in the banking industry today, and for good reason; financial institutions that invest in customer experience...

The changing contours of the wealth management industry  The wealth management industry is in the middle of a transformation. Contributing factors include the ever-growing expectations...

JACCS International Vietnam Finance Company (JIVF) announced that it will be migrating to Way4, a digital payments platform from OpenWay to bolster its suite...