How Much Does it Cost to Build Digital Banking App Like RAKBANK? The never-ending paperwork, waiting for a token number, and working hours make banking operations difficult for clients. People these days are too busy...

Investing in a ticketing system is a good start, but how do you get the most out of it? To keep your customer service team running like a well-oiled machine, you need to optimize your support ticketing workflows. This article gives you the recipe for reduced handling times and increased agent productivity and responsiveness when addressing customer queries and concerns.

The post 4 Smart Tips to Optimize Support Ticketing Workflows appeared first on Inbenta.

For years, customers have been demanding more from their financial institutions. Covid-19, and the consequences that came from the pandemic only accelerated these customer demands. Consumers expect immediacy, personalized, and flawless interactions with their favorite brands and they expect the same from their banks.

The post Chatbots in Banking: The New Must-Have in Customer Care appeared first on Inbenta.

Blockchain and crypto isn’t usually associated with the Internet of things. IoTeX aims to change all of that with their vision of a borderless...

Automation is ecommerce’s greatest ally, and AI chatbots are its weapon. Explore winning ways to add them to your Black Friday strategy.

The post 9 Ways a Chatbot Can Help You Conquer Black Friday appeared first on Inbenta.

Reading Time: 3 minutesDid you know October is National Cyber Security Awareness Month (NCSAM) in the U.S.? Started by the National Cyber...

Reading Time: 2 minutesProtect Your Website Against Security ThreatsCriminals follow money.Now that money has gone digital, it’s only natural that criminals have...

Reading Time: 2 minutesProtect Your Website Against Security ThreatsCriminals follow money.Now that money has gone digital, it’s only natural that criminals have...

Reading Time: 10 minutesComodo One. Configuring C1 PortalC1 MSP/Enterprise version comparisonC1 is the integrated platform for Managed Service Providers and Enterprises:MSP is...

Reading Time: 25 minutesComodo One. Understanding Devices in ITSMHow to implement “Bulk to installation package” in devices?Step 1: Click ‘Download Bulk Enrolment...

Reading Time: 40 minutesComodo One. Understanding Service DeskHow to add a user in staff panel?The “User Directory” under the “Users” tab lists...

Reading Time: 6 minutesComodo One. Configuring alerts in ITSMHow to configure alerts You can configure what kind of alert you want to...