A robust and competitive banking industry serves as a cornerstone for economic growth and prosperity. As we explore the essential pillars that underpin a thriving banking...

Financial inclusion is providing access to financial services on an equitable and universal basis. Financial inclusion comprises a sequence of processes by which individuals...

According to Fenergo estimates “poor customer experience” is costing financial institutions $10 billion in revenue per year. 36% of financial institutions have lost customers due to...

Resilience is a process and an outcome of effectively adjusting to life's challenges and adversities, specifically through the exhibition of mental, emotional, and behavioral...

As the financial industry stands at the brink of 2024, a pivotal year marked by diverse challenges, astute banks view these hurdles as gateways to redefining...

A new variant of an Android banking Trojan has appeared that can bypass biometric security to break into devices, demonstrating an evolution in the...

The Federal Deposit Insurance Corporation (FDIC) has announced significant changes to its official signage and advertising rules. This update, the first since 2006, aims...

Choosing the right fintech designer and UX consultant for a financial company's digital product is crucial for building a great service and a solid...

Customer engagement in banking refers to the interactions and relationships between a financial brand and its customers that cultivate a sense of loyalty, involvement,...

by Fintech News Singapore December 11, 2023 Cambodia is implementing new initiatives to expand payment options for...

Compromising quality for speed, trimming services to pinch pennies, and limiting payment options to cut costs may inflate profits momentarily, but they can erode...

OCBC Bank’s foray into artificial intelligence, spearheaded by Donald MacDonald, OCBC’s Head of Group Data Office, signifies a pivotal moment in the bank’s technological...