In the fast-paced world of customer service, efficiency and accuracy are paramount. After each call, contact center agents often spend up to a third...

The fleet and mobility payments industry is undergoing a significant transformation driven by technological advancements and the collaboration of major payment providers like Mastercard...

By Rodrigo Zepeda, CEO, Storm-7 Consulting INTRODUCTIONThe Employment Relations (Flexible Working) Act 2023 (2023 Act) is statutory legislation that sets out new ‘flexible working’ (FW) rights for...

The month-end close is a pivotal moment for any finance team—a time where accuracy reigns supreme, and missteps can have devastating consequences. As organizations...

Meta Platforms has integrated AI into its various platforms, but this has come with its own headaches, the proliferation of explicit ads on the...

Organizations face huge cyber threats ranging from sophisticated malware to insider attacks....

The Internal Revenue Service (IRS) has recently unveiled the first draft of the 1099-DA form, tailored specifically for digital asset transactions. This development is...

Ever since the first Hack@DAC hacking competition in 2017, thousands of security engineers have helped discover hardware-based vulnerabilities, develop mitigation methods, and perform root...

Government and security-sensitive companies are increasingly requiring software makers to provide them with software bills-of-material (SBOMs), but in attackers' hands, the list of components...

In today’s fast-paced world of technology advancements, businesses are turning to automation...

Social media is booming, and small businesses are using it to connect with customers. In fact, almost all big companies in the US were...

Consensys, an Ethereum development firm, has filed a lawsuit against the U.S. Securities and Exchange Commission (SEC) on Thursday, challenging the agency’s stance on...