IntroductionA brain is nothing if not communicative. Neurons are the chatterboxes of this conversational organ, and they speak with one another by exchanging pulses...

A look at the companies demoing at FinovateFall in New York on September 11 and 12. Register today and save your spot. Illuma...

Digital customer service provider Glia is enhancing its Glia Interaction Platform with a partnership with voice authentication provider Illuma Labs. Glia has integrated...

A look at the companies demoing at FinovateSpring in San Francisco on May 23 and 24. Register today and save your spot. Illuma’s...

Gaining and retaining customers and members is a priority for all financial institutions (FIs). One of the important ways to do this is to...

Lekha Banerjee, technology executive at Truist, will join the panel “Innovations in Business Intelligence for Banking” at Bank Automation Summit U.S. 2023 on Thursday,...

Listerhill Credit Union has improved its call deflection rate through enhanced self-service digital offerings since selecting Glia as its digital partner in November 2021....

When every year is declared the year of the customer, it means more firms are motivated to upgrade their customer service technology. That...

Digital customer service provider Glia has integrated its platform into Jack Henry’s Banno Digital Platform to provide clients with a more comprehensive customer experience....

Glia and Jack Henry announced a partnership this week that will integrate Glia’s Digital Customer Service into Jack Henry’s Banno digital banking platform.The...

New York-based fintech Glia has acquired Finn AI, the artificial intelligence-powered chatbot platform for banks and credit unions. Glia buys Finn AI With the acquisition, Glia...

Digital customer service firm Glia agreed to acquire conversational AI technology company Finn AI.Financial terms of the deal were not disclosed.Glia Co-founder and CEO...