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Tag: Focus

5 Unexpected Challenges Faced By Distributed Teams & How to Fix Them

All of a sudden, distributed teams (remote workers) are more than just an oddity. They’re a workplace force to be reckoned with.According to...

Will chatbots be our new therapists?

Jen Jope was meeting her new therapist for a session.Before it started, he told her he was going to focus on what she...

Examining Bitcoin’s Valued Attributes: A Letter to the SEC

Reading Time: 11 minutes What follows is the content from a comment letter submitted to the SEC in response to questions and concerns regarding Bitcoin’s value. The comment letter can be viewed in its entirety here but the content is copied below. The Value of Bitcoin Bitcoin is often described as digital money. However, given that reasonable people may disagree as […]

Ten Enterprise Blockchains. That Actually Work.

Permissioned networks built by MultiChain partners in live productionThis is a write-up of a talk given at the Consensus 2019 conference. A video...

Unbabel Guide to Customer Satisfaction

“Our biggest thing is to make sure the customer gets a delivery by the time we say they’re going to get a delivery...

The Handover: Moving up the stairs to customer success

I recently moved apartments here in New York City — surely one of the more odious ordeals of urban living. For most people...

Turning The Block With Lyft: Interview With Solve.Care CEO Pradeep Goel

Blockchain centric startup Solve.Care is blazing a new trail for care coordination by combining the data from patients, providers, employers, and insurers into...

AI in Customer Service: redefining your agents’ experience

Artificial Intelligence (AI) will replace customer support agents. How often have you heard this over the last few years?That’s usually the first thing...

A Game of Tones: creating fictional languages

WARNING: Spoilers ahead!It’s over. After eight seasons, Game of Thrones has come to an end. We saw two queens fall from grace, while...

I’ll be there for you: moving towards 24/7 customer support

Expectations have never been higher.Today’s businesses are operating outside of the bounds of their industries — you’re not just competing with brands that...

AI Software in the Workplace – How It Can Upskill Employees

Share... Facebook Twitter Linkedin Reddit StumbleUpon Tumblr Print email A lot of credit for the fast-changing way we work goes to artificial intelligence. AI and machine learning are increasingly powering workplace platforms...

Introducing Unbabel Interface: your CRM’s new best friend

In the wee hours of the night, when most engineers are sound asleep at home, a small team of developers and product managers...

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