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Good day Coin Bureau readers, and welcome to another edition of our versus series where we pit the top crypto exchanges, DeFi and CeDeFi platforms, against one another in a head to head comparison to help you figure out which platform is best to suit your crypto needs. Today we will be covering two of […]

The post Celsius vs Nexo: Comparing the BEST Crypto Lending Platforms appeared first on Coin Bureau.

Prior to 2020, most people had never even heard the word “Metaverse.” A little more than two years later, media conglomerates are regularly discussing the topic. In tandem, major companies and investors are pouring billions of dollars into “building” the Metaverse and related technologies.  To help cut through the noise, this article provides answers to […]

The post Metaverse FAQs appeared first on Esports Group.

How Livspace used an interior design chatbot to generate leads and slash their resolution time by 89%.The world of interior design and home renovation...

Digital transformation has shifted to a new phase where businesses must compete to differentiate themselves in the digital landscape and provide services that cater to employee and customer demands alike. 2022 will see new trends that will redefine the customer service landscape – what’s new this year?

The post What’s New in Customer Service Trends for 2022? appeared first on Inbenta.

Customer demands have shifted towards digital channels, 24/7 services from multiple devices, but they still demand personalized interactions with humans. How do modern live chat support systems leverage digital tools to deliver the best of both worlds to customers?

The post Live Chat Support Tips for 2022 and Beyond appeared first on Inbenta.

For years, customers have been demanding more from their financial institutions. Covid-19, and the consequences that came from the pandemic only accelerated these customer demands. Consumers expect immediacy, personalized, and flawless interactions with their favorite brands and they expect the same from their banks.

The post Chatbots in Banking: The New Must-Have in Customer Care appeared first on Inbenta.

FCR reduces churn and turns customers into brand fans, but how do you increase your first call resolution rate? Here some best practices!

The post 8 Best Practices to Boost Your First Contact Resolution Rate appeared first on Inbenta.

Reading Time: 40 minutesComodo One. Understanding Service DeskHow to add a user in staff panel?The “User Directory” under the “Users” tab lists...