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Breaking News
Crypto.com Surpasses 100 Million Global Users
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Best Monero Wallets in 2021: Where to Store Your XMR
Blockchain
October 23, 2019
Monero (XMR) has climbed to the number 10 position in terms of market capitalization because cryptocurrency users appreciate the privacy features that come with...
Holochain Review: DLT Trying to Make Blockchains Obsolete
Blockchain
October 22, 2019
Holochain is a project that many say is set to change the way we think about Distributed Ledger Technology. As a result, interest...
IRS Releases New Cryptocurrency Guidance
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October 15, 2019
The IRS has released new guidance on the U.S. tax treatment of cryptocurrency for the first time since 2014. The guidance includes Revenue...
Create a banking chatbot
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August 5, 2019
This article is part of the Watson Assistant learning path. See the Watson Assistant page for more information on features and getting...
Knowledge base is power: quick tips for a multilingual help center
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July 18, 2019
Let’s imagine, for a moment, there were a help center for some of life’s most important questions. You might find the following article...
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If you are on Spotify, you’re probably familiar with the Discover Weekly playlist. Every Monday, you get a playlist with new music, based...
Ready, set, support: Empowering your support team with automation
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We’ve been talking about how chatbots and other AI-powered tools are the future of customer support for a long time. And we still...
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March 7, 2019
I’ll make this short: The thing you’re doing now, reading prose on a screen, is going out of fashion.An article on the New...
There’s now a terrifying Ethereum-based ‘assassination market’ for Donald Trump
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July 24, 2018
Dark times Image: Mark Wilson/getty By Jack Morse2018-07-24 21:02:10 UTC The future of the blockchain is dark. A new protocol has launched on...
Improving customer support through self-service. Here’s how to get it right.
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You could say that at one point FAQs were rocket science. That’s because they were brought online by NASA, in 1982. (As a...
Common sense ways to massively improve your customer experience in 2018
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January 24, 2018
Rewind to early December, when I placed an order for a present for my 8 year old nephew which was supposed to be...
Understanding Devices in ITSM Using Comodo One
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January 27, 2017
Reading Time: 25 minutesComodo One. Understanding Devices in ITSMHow to implement “Bulk to installation package” in devices?Step 1: Click ‘Download Bulk Enrolment...
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