In 2023, the UK’s business sector weathered storms such as geopolitical tensions, the cost-of-living crisis, and an economic downturn. This turbulence looks set to...
IntroductionPrompt engineering, at its core, is the art of conversational alchemy with AI. It's where meticulous crafting of questions or instructions meets the world...
According to Fenergo estimates “poor customer experience” is costing financial institutions $10 billion in revenue per year. 36% of financial institutions have lost customers due to...
Psychedelics made their mark this year—not as counterculture party drugs, but as a new paradigm in mental health therapy.In June, Australia became the first...
Artificial intelligence (AI) is revolutionizing the capabilities and efficiency of contact center operations. From chatbots to predictive analytics, AI-driven technologies are enhancing customer...
In the intricate web of the healthcare ecosystem, claims processing stands as a critical juncture where the efficiency and accuracy of operations profoundly impact...
In every industry, technological advancements play a significant role in shaping the way businesses operate, and accountancy is no exception. With the integration of...