Tag: design thinking
Design Thinking in Banking for the Customer Experience Innovations
Enter design thinking—an approach that goes beyond mere products to delve deeply into customer experience, transforming everyday banking into an intuitive, engaging, and satisfying...
Breaking News
Five Ways to Improve Customer Experience in Financial Services in 2024
According to Fenergo estimates “poor customer experience” is costing financial institutions $10 billion in revenue per year. 36% of financial institutions have lost customers due to...
Specifics of UX consultants and fintech designers in the banking industry
Choosing the right fintech designer and UX consultant for a financial company's digital product is crucial for building a great service and a solid...
Fujitsu participates in activities to listen to the voices of future generations in order to promote social well-being in Japan
TOKYO, Dec 14, 2023 - (JCN Newswire) - Fujitsu today announced that it has participated in the future generations relations activities (1) where it...
New business strategy formula: Improve customer engagement in banking
Customer engagement in banking refers to the interactions and relationships between a financial brand and its customers that cultivate a sense of loyalty, involvement,...
How design thinking can transform user experience in wealth management
Design thinking is, at its core, a process of empathizing with the user. The methodology has been successfully used in many industries to drive...
Digital Banking Strategy: Sales Obsession Could Cost $23 Billion
Huge budgets are spent on promoting products that users do not need, and that are not easy and pleasant to use. Product designers and...
Prepare for a UX Marathon in Banking Because Design Sprints Will Not Help
There is one similarity in the world of sports and banking services design. I'm talking about two approaches — sprinting and marathon running. Picture...
Banking Customer Experience Improvement in Digital Services
In modern banking landscape, the key to client satisfaction and financial brands profitability lies in the excellence of digital services. Today's consumers demand more than...
Sphero® and STEM It Up Sports Team Up to Present the Ultimate STEM Competition, the Sphero Global Challenge
"Our relationship with STEM It Up Sports is exciting for a number of reasons, but especially since it will further the mission and...
Aflac, Hitachi, and GlobalLogic Collaborate to Create an Ecosystem to Support Employees with Cancer
TOKYO, Sep 12, 2023 - (JCN Newswire) - Aflac Life Insurance Japan Ltd. ("Aflac"), Hitachi, Ltd. ("Hitachi"), and GlobalLogic Japan, Ltd. ("GlobalLogic")(1) start full-scale...
Financial Innovation Flourishes Only in Design-Mature Organizations
The digital world is evolving at a breathtaking pace. New technologies like generative AI, blockchain, embedded finance and the metaverse promise to fundamentally change...
A Concise Beginner’s Guide to Apple Vision Pro Design & Development
Apple Vision Pro has brought new ideas to the table about how XR apps should be designed, controlled, and built. In this...
Latest Intelligence
