Plato Data Intelligence.
Vertical Search & Ai.

Tag: Customer Experience/CX & User Experience/UX

Whitepaper: Customer experience in the new reality: Challenges for banking ecosystems

Banks are definitely no longer just providers of banking and financial services. In the new digital reality, these institutions are expected to become partners...

New financial services app Zindigi launches in Pakistan

Zindigi says the country has many banks, “but not many banking experiences”.

Open banking fintech Plaid acquires ID verification platform Cognito

The acquisition completes the customer onboarding experience, says Plaid CEO.

US fintech nCino tapped by Cambridge & Counties Bank for lending infrastructure upgrade

UK bank will look to utilise nCino's end-to-end cloud-based platform.

Amazon U-turns on decision to ban UK-issued Visa credit cards

The eleventh-hour reprieve comes as both companies are “working closely” to reach a longer-term agreement.

Open banking – a new stage in financial inclusion

Open banking is getting more mature day by day, and it keeps financial inclusion among its top priorities.

Trulioo hires product veteran Michael Ramsbacker as its first chief product officer

Ramsbacker will be developing intelligent workflow systems designed to maximise verification rates.

Retail finance platform Divido appoints Todd Latham as CEO

Latham has also held senior positions at American Express and Microsoft.

Indian fintech FPL Technologies raises $75m in Series C round

Pune-based FPL’s products are designed to create a credit-savvy population.

Six reasons why landlords should re-evaluate their choice of bank

Banks should be in a strong position to support landlords, but unfortunately, this is rarely the case.

Citizens State Bank picks Lendsmart for mortgage solutions upgrade

Lendsmart’s technology digitises up to 70% of lending and home buying processes.

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