Tag: customer expectations
Fintech Outsourcing United States: Cynergy BPO – Why Onshore Support Still Reigns Supreme
In the complex world of financial technology, the strategic decision between onshore,...
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Beyond the Core: Rethinking the Path to Modernization for Banks
Why banks today must think outside the core and adopt a new approach to transformation initiatives
For much of the last decade, banking technology modernization...
Navigating the digital identity landscape: A blueprint for financial services competitiveness
In the fast-paced realm of financial services, digital transformation is reshaping the competitive landscape. The emergence of digital disruptors has redefined customer expectations, emphasising...
How Southeast Asia’s Leading e-Wallets Saved Up to 40% in Database Costs – Fintech Singapore
by Johanan Devanesan
March 25, 2024
As Indonesia’s fintech landscape expands, the industry faces a pivotal transformation driven by digital innovation and an increasing demand for...
Navigating the terrain of composable banking with pragmatism and purpose
Few industries rely on technology as much as the financial services industry does. In fact, Gartner estimates that banks spend more than $650 billion...
Redefining Resilience for Banks in the Digital Era With the Four Zeros – Fintech Singapore
by Rebecca Oi
March 21, 2024
The banking industry stands at the brink of a major transformation, driven by rapid technological advancements and changing customer expectations...
Focus on customer experience for digital transformation success in banking
In a world where the digital revolution is reshaping every corner of our lives, the banking sector stands at a crucial crossroads. The pandemic...
Challenges faced by banks and customers in the online onboarding process
In Ukraine remote customer identification and the option to become a bank customer online has been officially in place since 2020, and at present...
Next-Gen POS Systems: Revolutionizing the In-Store Payment Experience
In the era of digital transformation, the evolution of Point of Sale
(POS) systems takes center stage as the linchpin of the in-store payment
experience. Traditional...
Unlocking Efficiency: AI’s Strategic Impact on Payment Processing
AI, with its ability to process vast datasets and discern patterns,
stands as a linchpin in optimizing the intricacies of payment processing. By
automating routine tasks,...
Finnish Neobank Saldo Launches Operations in Sweden
Saldo Bank, a Finnish neobank with operations centered in
Lithuania and supervised by the Bank of Lithuania, has expanded its services to
Sweden. With a strategic...
Payments and Mental Health: Exploring Fintech Solutions for Financial Well-Being
As financial services continue to transition towards digital platforms, the
need for innovative solutions addressing mental health concerns has become more
evident than ever before.Financial stress...
Augmented Reality Payments: Transforming Retail Experiences
Imagine a world where shoppers can browse, try on, and purchase products
without leaving their homes, all through the lens of augmented reality. This
cutting-edge technology...
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