Tag: Customer-Centric
The truth behind insurance customer reviews on Google and Trustpilot
Customer ratings can be tricky for any business, but in the insurance industry it poses some unique challenges.
For legacy insurers, who are inherently local,...
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Capitalising on CX’s Generational Opportunity
BENGALURU, INDIA, Apr 11, 2024 - (ACN Newswire) - Superlative CX can create a near unsurmountable competitive moat around brands, as industry experts and...
A Fintech PM’s note on Payments Tokenization 101
The changes in the e-commerce and digital transactions sphere have been evident for quite some time now, as we dwell in a period with...
AEON Credit FY2023 Revenue Up 31.8% to HK$1,623.3 Million with Healthy Sales and Receivables Growth
HONG KONG, Apr 5, 2024 - (ACN Newswire) - AEON Credit Service (Asia) Company Limited (“AEON Credit” or the “Group”; Stock Code: 00900) today announced...
Are Banks Ready for The Big Shift? – Fintech Singapore
The transformation, or more accurately the evolution, of the banking industry is presently underway on multiple fronts, with the sluggish migration of incumbents from...
Moneybees, Tambunting Bring Crypto To 97 Pawnshop Branches Nationwide | BitPinas
To further extend the reach of its crypto services, over-the-counter (OTC) cryptocurrency exchange and licensed virtual asset services provider (VASP) Moneybees recently announced its...
Five Fintech Trends That Will Shape 2024
Navigating the ever-evolving landscape of banking trends amid fierce competition can be daunting. Recognizing the importance of staying ahead, especially as fintech disruptors reshape...
CX Asia Excellence Awards 2024 Opens
SINGAPORE, Apr 3, 2024 - (ACN Newswire) - Calling all customer experience (CX) champions in Asia! The CX Asia Excellence Awards 2024 is now...
Solid Promotion of New Energy Construction and Technological Innovation Leading Industrial Upgrade
HONG KONG, Apr 3, 2024 - (ACN Newswire) - 2023 is a year full of opportunities and challenges. Tianneng Power International Limited ("Tianneng Power"...
The rise of AI in banking: Opportunities and challenges
Banking’s evolution: AI unleashes opportunities, confronts pressing challenges
In the ever-evolving landscape of the banking industry, artificial intelligence (AI) has emerged as a transformative force, reshaping traditional practices...
AI Unleashed: Remapping Fintech’s Future – FinTech Rising
As the FinTech industry strides through 2024, it finds itself at the heart of a technological revolution with Artificial Intelligence (AI) beginning to stand...
When I go into a meeting, I’m not the CEO; I’m the customer
Business leaders all have different motivations for nurturing a successful company. Some strive to solve longstanding issues within the industry in which they operate,...
Navigating the digital identity landscape: A blueprint for financial services competitiveness
In the fast-paced realm of financial services, digital transformation is reshaping the competitive landscape. The emergence of digital disruptors has redefined customer expectations, emphasising...
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