DALLAS–(BUSINESS WIRE)–Monetate, the leading personalization platform for delivering better customer experiences, today announced results and key accomplishments for Q2 2023. Responding to the needs...

With a decade-plus of cloud-based services now under our belt, the technology has understandably evolved over time from lift and shift of applications to...

Co-Led by Wing Venture Capital and Patron, the seed round will be used to bring the platform to market SAN FRANCISCO–(BUSINESS WIRE)–Sesame...

HONG KONG, Feb 8, 2023 - (ACN Newswire) - SEMK Holdings International Limited ("SEMK", together with its subsidiaries, the "Group", stock code: 2250.HK), the largest domestic character Intellectual...

In this tough economic climate, there’s no doubting that customers are looking for ways to minimise expenses wherever possible against the rising costs of...

InterTalent, the UK talent representative agency whose clients have included the likes of Kelly Brook, Mel B, Joan Collins, Boy George, Pixie Lott and Vinnie Jones, have decided that they want to expand their horizons and move into the esports industry. To enable them to do that, the company has founded a new business XU […]

The post UK Talent Agency InterTalent Moves Into Gaming With XU Esports appeared first on EsportsBets.com.

Financial Institutions Most Targeted Sector, Accounting for 68% of Social Media Attacks

(PRWeb February 15, 2022)

Read the full story at https://www.prweb.com/releases/social_media_attacks_doubled_in_2021_according_to_latest_phishlabs_report/prweb18498441.htm

FCR reduces churn and turns customers into brand fans, but how do you increase your first call resolution rate? Here some best practices!

The post 8 Best Practices to Boost Your First Contact Resolution Rate appeared first on Inbenta.