Tag: conversational-ai
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The 2021 tech world was as busy as it has ever been, thanks to the continued challenges presented by the COVID-19 pandemic. And this is particularly true for conversational AI. From insurance to retail, businesses are doubling down on their technology investments and broader digital transformation efforts as they try to adapt to the expectations […]
The post 2022: The Dawn of Next-Gen Conversational AI? appeared first on DATAVERSITY.
I recently collaborated on several projects involving chatbots and had the opportunity to discuss with industry experts about the main difficulties that are often encountered in this type of project. While it is becoming easier and easier to build conversational assistants, it looks like there are some problems that emerge systematically as the chatbot grows, […]
The post How To Structure Intent In Chatbots And Gather Useful Feedback appeared first on TOPBOTS.
Conversational AI is the technology that makes human-computer conversations emotionally intelligent, and less scripted. It allows AI-led chatbots to interact with people in a human-like manner, thereby keeping this human-computer interaction as natural as possible, yet high on its emotional quotient. Conversational AI is trained to comprehend and engage in contextual dialogue using Natural Language […]
The post Conversational Intelligence: The Next Big Thing In Customer Experience appeared first on Mantra Labs.