3 years ago, back in early 2015, Cameron Dart and Rob James set out on creating a website for a new industry called...

There is a superhero in all of us, we just need the courage to put on the cape.…said Superman and I tend to...

Customer support is crucial in any business (even though some people see it as the second cousin who gets invited to the wedding...

In a time when blockchain is revolutionizing the security and accessibility of healthcare solutions, one company aims to bring those benefits to veterinary...

I don’t know if you’ve ever been to Dreamforce but let me be clear: it can get messy.I mean, it’s the world’s largest...

When people start talking about automation in customer support, and how computers are taking over and why we no longer need human agents,...

This article is a guest post from Mikhail Naumov, President and Co-Founder at DigitalGenius, an AI platform that puts customer support on autopilot...

It’s that time of the year! People are spending, money is coming in, your business is booming. What could go wrong? Everything, really.For...

Quick disclaimer: I am not a gamer.But there was this one time, a few years ago, when I came home to find a...

This October 3rd & 4th sees the return of the Blockchain For Finance Conference 2018 in Dublin’s Aviva Stadium. Now in it’s third...

Image: Vicky Leta/Mashable Rob Marvin for PCMag 2018-08-13 19:32:41 UTC Follow @https://twitter.com/PCMag PCMag.com is a leading authority on technology, delivering Labs-based, independent reviews of the latest...

Leading a marketing team comes with many responsibilities, and perhaps one of the most overlooked is making sure we’re aligned with the different...