Customer demands have shifted towards digital channels, 24/7 services from multiple devices, but they still demand personalized interactions with humans. How do modern live chat support systems leverage digital tools to deliver the best of both worlds to customers?

The post Live Chat Support Tips for 2022 and Beyond appeared first on Inbenta.

The post OCC Clarifies Rules for National Banks Engaging in Cryptocurrency Activity appeared first on CipherTrace.

Ever since the Morris worm, buffer overflows have become notorious fare in the world of vulnerabilities

The post What are buffer overflow attacks and how are they thwarted? appeared first on WeLiveSecurity

This Contest will run from December 2nd 2021 (12pm CET) to December 7th, 2021 (12pm CET). To participate, follow the steps below, and we’ll randomly select three (3) winners to each win a pack of custom swivels. It could just be you! The prizes: Ledger Contest – get a chance to win a pack of […]

Galaxy Digital’s Mike Novogratz thinks that Federal Reserve Chair Jerome Powell could be a threat to crypto’s bull run moving into next year. Speaking to CNBC, the billionaire investors said that “the macro story has changed a little bit,” adding that Powell being reappointed by President Biden could allow him “to act more like a […]

The post Federal Reserve Could Kill Crypto Rallies In 2022 appeared first on Coin Bureau.

Stacks (STX) is an NFT ecosystem that utilizes the best of two worlds; it’s secured by the Bitcoin network while also on Bitcoin that leverages the scalability of the Ethereum…

The post Stacks (STX) NFTs: Exploring NFTs Secured By Bitcoin appeared first on CoinCentral.

‘Tis the season to avoid getting played by scammers hijacking Twitter accounts and promoting fake offers for PlayStation 5 consoles and other red-hot products

The post The triangle of holiday shopping: Scams, social media and supply chain woes appeared first on WeLiveSecurity

A victim of identity theft tells us how criminals used his identity to commit fraud and what it took to put his life back in order

The post ‘My bank account was in a shambles’: The ordeal of an identity theft victim appeared first on WeLiveSecurity

ESET researchers have discovered strategic web compromise (aka watering hole) attacks against high‑profile websites in the Middle East

The post Strategic web compromises in the Middle East with a pinch of Candiru appeared first on WeLiveSecurity

This year’s Auggie Awards ceremony saw two new categories with winners including Microsoft, Google, Zappar, Hand Physics Lab, Breonna’s Garden, Snap, and Niantic.

Decentralized Autonomous Organizations, or DAOs, promise to deliver a more inclusive and scalable means of organizing, governing, and empowering transnational online communities. Aligned...

AREA: Are you an AR guy who got into safety, or a safety guy who got into AR? Dr. Garrett: It’s the latter. In 2017, I was supporting the Boeing 767 tanker program when a couple of colleagues approached us in the Safety organization looking for safety and ergonomics guidelines on an Augmented Reality project...

The post Boeing’s Dr. Greg Garrett on the Work of the AREA Safety Committee appeared first on AREA.