This blog post is co-written with Caroline Chung from Veoneer. Veoneer is a global automotive electronics company...

With a multitude of articles, videos, audio recordings, and other media created daily across news media companies, readers of all types—individual consumers, corporate subscribers,...

Amazon Lex provides advanced conversational artificial intelligence (AI) capabilities to enable self-service support for your organization’s contact center. With Amazon Lex, you can implement an...

In software engineering, there is a direct correlation between team performance and building robust, stable applications. The data community aims to adopt the rigorous...

In today’s business landscape, organizations are constantly seeking ways to optimize their financial processes, enhance efficiency, and drive cost savings. One area that holds...

In today’s landscape of one-on-one customer interactions for placing orders, the prevailing practice continues to rely on human attendants, even in settings like drive-thru...

This is a guest post co-written with Scott Gutterman from the PGA TOUR. Generative artificial intelligence (generative...

In the world of software development, code review and approval are important processes for ensuring the quality, security, and functionality of the software being...

VistaPrint, a Cimpress business, is the design and marketing partner to millions of small businesses around the world. For more than two decades, VistaPrint...

Many customers, including those in creative advertising, media and entertainment, ecommerce, and fashion, often need to change the background in a large number of...

The rise of artificial intelligence (AI) has created opportunities to improve the customer experience in the contact center space. Machine learning (ML) technologies continually...

AI’s growing influence in large organizations brings crucial challenges in managing AI platforms. These include developing a scalable and operationally efficient platform that adheres...