In today’s competitive market, businesses must ensure that their brand creates a unique experience for customers.Chatbots allow customers to engage with your brand...

The Background of Data Science Roles It was thought a few years ago that 2018 would amount a huge demand-supply gap in the Data Science market as supply would fail to keep pace with the rising demand for expert data scientists. However, the buzz from Gartner, which said more than 40 percent of Data Science […]

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FCR reduces churn and turns customers into brand fans, but how do you increase your first call resolution rate? Here some best practices!

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Reading Time: 3 minutesThere are endpoint security solutions but there are better endpoint security solutions.There are so many endpoint security solutions available...