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Success with automation and AI requires a high ‘RQ’

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Companies know that a high IQ can help drive business value. But the analyst outfit Forrester Research believes that if companies are going to successfully work side by side with artificially intelligent systems, they’re also going to need a high “RQ.”

RQ, or robotics quotient, is a measurement of how competent a company will be at automation and AI implementation. The Forrester assessment is based on three main areas: people, leadership and organizational structures. A fourth area, trust, will influence the three main categories and change depending on the type of technology being deployed.

J.P. Gownder, a Forrester analyst serving CIOs, described RQ as the “human contribution” companies need when deploying automation and AI technologies. “It’s not just about the bots; it’s not just about artificial intelligences,” he said in a July presentation at the New Tech and Innovation 2018 conference in Boston. “It’s about real people, real leaders and real organizational structures that you need to put in place to make sure you’re most likely to succeed.”

Toronto moments

Automation and AI technologies are on a spectrum from more deterministic, where A always leads to B, to more probabilistic, where A could lead to B but could also lead to C or to D.

And these probabilistic systems create a new wrinkle for companies: No matter how swanky the user interface or how cutting-edge the technology, probabilistic systems can produce incorrect — and even illogical — results that can erode the trust humans have in the machine’s abilities.

Gownder pointed to IBM Watson as an example. During its Jeopardy! debut in 2011, Watson answered a final question about U.S. cities with “Toronto,” causing the audience to gasp. When researchers did a post-mortem, it became clear that even Watson doubted the response. Using probabilistic judgement, the machine determined that Toronto had only a 30% chance of being correct, but it was the best answer it could come up with at the time.

These “Toronto moments,” as Forrester now refers to them, “teach us something about the intersection between human beings and AI and the trust that is part of this,” Gownder said.

The more probabilistic a system is, the more human intervention it might need. But designing systems and processes that strike a balance between trust and intervention will be a challenging step for companies. That’s where Forrester believes RQ will come in handy.

What is RQ?

The robotics quotient is a self-assessment that “measures the ability of individuals and organizations to learn and adapt to and collaborate with automated entities,” Gownder said. It’s composed of 39 characteristics that Forrester regards as a collection of automation and AI best practices.

J.P. Gownder

The higher the score, the more prepared a company is to tackle the new challenges that come with automation and AI technologies. But RQ doesn’t just measure readiness, according to Gownder. It also enables CIOs to “identify gaps or areas where you need to prioritize resources before you make a big bet on automation and AI,” he said.

The 39 characteristics fall into one of three categories — people, leadership and organizational structure. People, for example, are measured across different dimensions — such as facilitation, which considers how effective an employee might be at communicating with an automated entity, and perception, which includes things like basic digital literacy and “constructive ambition,” or an eagerness to learn.

For leaders, the RQ highlights vision, adaptability, the ability to inspire trust and influence. The final category refers to IT employees and beyond; CIOs will need to influence the C-suite and even the board of directors to secure the budget, buy-in and support that automation and AI tools can demand. “The CIO is no longer a benign dictator who has all the power,” Gownder said. “This is the creation of an ecosystem across business units with lots of participation from the workers themselves.”

Organizational structures will also need to adapt. Automation and AI may require new titles such as bot manager, new training and mentoring opportunities for humans and machines alike, new processes that encourage human-machine team creation, and new metrics. “After all, we can have all the good intentions, and the well-educated employees and the leaders who are on board,” Gownder said, “but if we do not create structures, processes and budgets — the b word — we’re going to have a hard time getting this through.”

Don’t forget about trust

The categories of people, leadership and the organization are then measured against one final category — trust. Gownder called trust “a multiplier in this model.” Automation and AI technologies exist on a spectrum from transparent to opaque, and where the technology falls on that spectrum will influence employee trust.

“If you’re implementing something that is very transparent, that is very deterministic, your employees will bring a high level of inherent trust to the machine. They’re used to these sorts of systems,” Gownder said. “If you’re using probabilistic systems, where the machine is often uncertain of its results, then you’re going to have a higher burden of RQ investment.”

Forrester’s model breaks down the complexity of trust by providing a numeric value for how deterministic the technology is, how transparent the technology is and how much change the technology could have on the workplace.

The changes that automation and AI will have on the workplace could be a sensitive area for leaders, especially as automation and AI instigate changes in the workforce. “As you might imagine, when employees are losing their jobs as part of a deployment of automation, you magnify the mistrust among remaining employees,” Gownder said. “It raises the bar for the change management.”

But the efforts could be worthwhile. As repetitive tasks become automated, job satisfaction generally goes up, Gownder said. And although AI remains in its early stages, it is poised to transform how companies operate and interact with customers.

Whether companies choose Forrester’s RQ method or not, Gownder argued that an organizational competency in AI and automation is needed.

“If you want to be successful in creating a mixed workforce that incorporates digital workers, human workers, lots of automated processes, lots of probabilities, lots of real-time data and AI, you’re going to have to measure your people, your leaders, your organization and the inherent trust that is associated with technology,” he said.

Source: https://searchcio.techtarget.com/feature/Success-with-automation-and-AI-requires-a-high-RQ

Blockchain

Axie Infinity Records Holders ATH: 420% Year to Date Growth

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Popular non-fungible token (NFT) gaming platform Axie Infinity continues to see increased adoption from users, following exponential growth in the number of wallet addresses.

Axie Sees Surge in Address Holders

According to data provided by IntoTheBlock on Tuesday (September 28, 2021), Axie Infinity Shards (AXS) ownership is on the rise, with 17,480 address holders. This figure represents a new all-time high (ATH) and a 420% increase year-to-date (YTD). Meanwhile, this growth is indicative of the rising popularity of Axie Infinity and play-to-earn non-fungible token (NFT) gaming.

Back in July, CryptoPotato reported that the value of the AXS token skyrocketed nearly 400% within one month, leading to a market capitalization of over the $1 billion mark. Later in August, AXS was among the assets listed on the major cryptocurrency exchange Coinbase Pro, which also gave it an immediate boost.

Axis Infinity, developed by Sky Mavis and released in 2018, arguably popularised the play-to-earn trend and has recorded a number of impressive milestones in recent times. Data from DappRadar revealed that the project recorded over $2 billion in NFT sales volume, solidifying Axie’s place as the most valuable NFT collection, thereby surpassing major names such as CryptoPunks, Art Blocks, and NBA Top Shot.

The data also showed that more than 600,000 users traded Axis Infinity NFTs, resulting in 4,887,645 transactions. The project currently boasts over 1.5 million daily active users.


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According to Jeff Zirlin, co-founder of Axie Infinity, half of the platform’s users got to interact with cryptocurrency and blockchain for the first time through Axie, while 25% of them did not own a bank account.

The Growth of NFT Gaming

The NFT industry is becoming popular with celebrities, major sports leagues, and companies buying digital art in whatever form, or selling them. However, blockchain-based games are seeing a special kind of attention.

A report by DeFiPrime stated that the NFT Gaming market has a total market valuation of nearly $180 billion as of August 2021, with the value estimated to rise to $196 billion. An excerpt from the report reads:

“NFT games may have the potential to become the standard for the gaming market if it sees enough attention and popularity. Already they have made major changes to games and made it much more fun for players. From there, it could be a very major change to the way people play games and could be as major as Doom was to the market or 3D was for environments.”

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Source: https://cryptopotato.com/axie-infinity-records-holders-ath-420-year-to-date-growth/

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Blockchain

Bitcoin, Ethereum will draw their market strength from this key aspect

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Bitcoin and Ethereum are currently surviving a bearish scare, with both assets just about holding a position above their immediate supports. For Bitcoin, the $41,000-level is establishing a strong bounceback range while Ethereum has managed to remain above $3000.

On the contrary, some altcoins have recorded strong recoveries, with Solana, Bitcoin Cash, and Uniswap hiking by more than 10% in one 24-hour window.

Now, these altcoins seemed to have the relative edge at press time. However, there are a couple of key metrics which may allow us to evaluate the actual strength of Bitcoin, Ethereum as the market goes forward.

How much importance should be given to utility?

Source: Sanbase

Over the past few years, market stability has been dependent on different aspects. During the bullish rally of 2017, investor sentiment was key and when major traders started to become bearish, the digital assets collapsed.

Then, it was constructive institutional inflows at the beginning of 2019. At the time, it was suggested that institutions can allow tokens such as BTC, ETH to hold higher price positions. The price fell in 2020, irrespective of rising interest.

However, one key idea missed by most speculators might be the utility side of things, which is presently one of the most important functionality. Gone are the days when astute marketing allowed assets such as TRON to climb into the top-10.

Now, according to Santiment, Bitcoin has hit a two-month high in terms of circulation. What’s more, if the chart is closely observed, the average BTC transferred has risen consistently over the month of September.

Source: Sanbase

Similarly, Ethereum hit a similar feat but its 1-day circulation index was at a 3-month high, indicative of high token utility and movement.

Ethereum’s price has dropped sharply over the course of the past few weeks, but circulation has remained high.

Bitcoin, Ethereum spaces have evolved

Now, to be fair, it is important to account for volatility and the fact the circulation isn’t as high as it was during May 2021. However, maintaining a development and transaction-intensive ecosystem, one which allows the price to be built on strong foundations, is eventually advantageous.

Now, with respect to the assets that have grown over the past few days, besides BCH, both Solana and Uniswap are extremely utilized tokens. While one is the native token of a major DEX, another asset is currently responsible for bringing better L2 solutions.

Likewise, for Bitcoin and Ethereum, higher utility and circulation should keep the asset relevant, and progressively exhibit significant recoveries over Q4 of 2021.

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Source: https://ambcrypto.com/bitcoin-ethereum-will-draw-their-market-strength-from-this-key-aspect

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Swaps.app Offering Seamless Crypto Swaps With No KYC Process

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Swaps.app Offering Seamless Crypto Swaps With No KYC Process

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Swaps.app is simplifying how users are converting Bitcoin and other cryptocurrencies by eliminating the current barriers available in the market.

The EU-regulated company is changing how people swap cryptocurrencies for money with its “swap’n’Go” approach. The platform is a user-friendly space that allows anyone around the globe to effort conduct various trading activities.  

Swaps.app has various unique features. The platform notably offers low commissions and a faster transaction experience to its users compared to many other venues in the market.

Swaps.app offers the lowest fees in the industry while at the same time offering the best buying rates. Transactions performed on the Swaps.app employ price execution from top liquidity providers. In turn, this assures that Swaps.app customers get the best price possible for their purchase.

In addition, transactions on the platform take about 3 minutes. This is because there is no Know-Your-Customer (KYC) process and allows transactions to take three minutes to complete. This is a breath of fresh hair since the registration process associated with cryptocurrency exchanges is usually lengthy and cumbersome compared to most. The process has notably caused many people not to engage in cryptocurrency trade. 

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Another notable feature is that coins get to users’ digital wallets within 15 minutes of payment approval. Swaps.app has two currencies available for purchase, including Tether (USDT) and Bitcoin (BTC). Currently, the platform is accepting two payment methods, Visa and MasterCard debit and credit cards. Users can purchase varying amounts of cryptocurrencies up to €1,000 per month.

To merchants and developers, Swaps.app provides a convenient order widget that can be integrated into any webpage with just a few clicks.

In addition to being regulated by the authorities, Swaps.app integrates a full 3-DS V2 for safe and secure transactions. Reportedly, card purchases that use PCI DSS Level 1 certification will be authorized by code and verified by Visa or Mastercard ID Check.

Swaps.app is now available to over 160 plus countries and is available 24/7 throughout the year. The platform is owned and operated by Octo Liquidity, based in Tallinn, Estonia.

PlatoAi. Web3 Reimagined. Data Intelligence Amplified.

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Source: https://zycrypto.com/swaps-app-offering-seamless-crypto-swaps-with-no-kyc-process/

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