Simple, one of the first mobile-only banks in the U.S, is in the midst of rethinking its customer experience to keep pace with new expectations.  To do this, it’s querying its customer base to understand pain points, an effort led by former Tesla executive Moin Moinuddin, who joined the company as vice president of engineering …Read More

Source: https://bankinnovation.net/allposts/biz-lines/retail/simple-hires-former-tesla-exec-to-revamp-cx/