Sebastien Gaudin is founder of The CareVoice, an insurtech that has evolved to design apps for insurance companies to build a relationship with their policyholders.
The business just completed a $10 million Series B fund raise, a notable achievement in an environment that has been difficult for insurtech startups to secure investment.
Gaudin speaks with DigFin‘s Jame DiBiasio about why insurance companies are eager to develop “super-apps” combining insurance and related services, and how they are trying to go about it.
- Timecodes:
- 0:00 – Sebastien Gaudin and TheCareVoice
- 2:40 – Insurers want direct engagement with customers
- 7:20 – How they do this within an app
- 13:31 – And without upsetting agents
- 16:37 – The competition
- 18:13 – What’s a “super-app” in the insurance context?
- 22:07 – The latest fund raise and use of proceeds
- 26:20 – How ordinary people discover insurance apps
- 28:12 – Retaining customers, or finding new ones?
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- Source: https://www.digfingroup.com/carevoice-superapp/