SNEAK PEEK

• General Bytes has chosen multiple measures including reimbursing its cloud-hosted customers and integrating new security measures.
• Customers have been recommended to take immediate action and protect their personal details.
• The damage from the hack has been assessed carefully and efforts are under progress to prevent such incidents in the future. 

General Bytes is reimbursing its cloud-hosted customers that lost funds in March’s security incident when its customers’ hot wallets were accessed.  

On March 17 and 18, a hacker got access to confidential details such as private keys, passwords, and money from hot wallets upon uploading a Java app into terminals at General Bytes. The attack was detailed by the ATM manufacturer in an incident report on March 23. 

In its statement, General Bytes talked about moving quickly so as to acknowledge the situation and deciding to refund the cloud-hosted customers who have lost their funds. 

On March 17-18th, 2023, GENERAL BYTES experienced a security incident.

We released a statement urging customers to take immediate action to protect their personal information.

We urge all our customers to take immediate action to protect their funds and https://t.co/fajc61lcwR…

— GENERAL BYTES (@generalbytes) March 18, 2023

The ATM manufacturers added that they have taken immediate steps to refrain from illegal access to their systems and that they are working consistently to safeguard their customers. 

The hack resulted in the deposit of at least 56 bitcoins worth $1.5 million at ongoing prices and 21.82 ether worth $37,000 at present prices in wallets that are linked to the hacker. 

The damages have been thoroughly accessed, and efforts are in full swing to enhance security measures and keep identical incidents from taking place again. 

General Bytes, other than the reimbursement, is encouraging customers to shift to a self-hosted server installation to secure their server platform by using a VPN. The manufacturer mentioned investing extensively in extra human resources to help clients shift their current infrastructure to a self-hosted server installation.

The hack didn’t harm the majority of ATM operators by using self-hosted server installations since these particular customers use VPN technology for the safety of their infrastructure.

Customers were initially warned about the hack on March 18. General Bytes closed its cloud services owing to the security breach. 

Security of customers’ funds and data is a very serious matter, as claimed by General Bytes. The company apologized for the inconvenience and ensured that it was committed to serving customers with the utmost honesty and professionalism.General Bytes is located in Prague and as per its website, has sold around 15,000 Bitcoin ATMs in around 149 countries throughout the world.

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• Source: https://investorbites.com/bitcoin-atm-manufacturer-general-bytes-to-refund-customers-of-zero-day-hack/